Billing and subscriptions

Each Geoapify project has its own plan, subscription, and billing information. Only the project owner can manage these settings.

How payments are processed

Geoapify processes online subscription payments through 2Checkout.

When you purchase a subscription, 2Checkout creates a separate shopper account associated with the order. 2Checkout securely processes the payment, stores the payment method, and issues invoices.

Geoapify does not receive or store your full card or payment-account details.

Billing is managed per project

Each project can have its own:

  • Subscription and billing cycle
  • Company and billing address
  • VAT or tax ID
  • Billing email
  • Payment method
  • Invoice history

This allows different projects to use different billing details—for example, when projects belong to different clients, departments, or legal entities.

Only subscriptions for projects you own appear on your account's Subscriptions & Billing page. Collaborators cannot manage another owner's subscription or billing information.

Purchase a subscription

  1. Open the project.
  2. Select Billing.
  3. Choose a plan.
  4. Select monthly or yearly billing and the available currency.
  5. Continue to the secure 2Checkout checkout.
  6. Enter the billing and payment information.
  7. Complete the purchase and return to MyProjects.

The final checkout price may include VAT, sales tax, or other fees based on the billing country, legal status, address, and payment method.

Business tax treatment: If your company expects reverse-charge VAT or another applicable business tax exemption, register the 2Checkout billing profile as a company and provide a valid VAT or tax ID during checkout. 2Checkout validates the information and calculates taxes under applicable rules. Providing a tax ID does not guarantee that VAT or other taxes will be removed.

For current plans and allowances, see Geoapify pricing.

Choose the billing email carefully

The billing email entered in 2Checkout can be different from the email used to sign in to Geoapify MyProjects.

2Checkout sends invoices and subscription-related messages to the billing email associated with the order. Use an address that:

  • Is monitored by the person or team responsible for payments
  • Can receive external email
  • Will remain accessible throughout the subscription
  • Is appropriate for receiving company invoices

Changing your Geoapify account email does not automatically change the billing email stored in 2Checkout.

Review subscriptions across projects

Open Subscriptions & Billing from the account menu to see active and past-due paid subscriptions for every project you own. The page shows each project, plan, billing cycle, renewal or access date, and renewal status.

Cancelled subscriptions and free projects are not listed in the active subscriptions panel. Their historical 2Checkout invoices remain available in the account-wide invoice history.

Select Manage subscription beside a subscription to open that project's Plan & Billing page. From there you can change the plan, review the current subscription, edit billing details, and access payment-method management.

Change billing details

Open Subscriptions & Billing, select Manage subscription for the project, and use the Billing details panel on its Plan & Billing page.

Update the required fields and select Save billing details. The information is stored by 2Checkout for that project.

Update billing details before the next payment so future invoices use the correct information. Changing the billing profile should not be assumed to update an invoice that has already been issued. Contact support if an existing invoice requires correction.

Change the payment method

Open Subscriptions & Billing, select Manage subscription for the project, and use the payment-method action on its Plan & Billing page.

MyProjects opens a secure 2Checkout page where you can replace or update the payment method. Geoapify does not receive the full payment information entered there.

Manage a subscription

You can manage a subscription from either MyProjects or 2Checkout.

From MyProjects

Open Subscriptions & Billing from the account menu and select Manage subscription beside the project. The project's Plan & Billing page provides the corresponding subscription-management action.

From 2Checkout

Open https://secure.2co.com/myaccount/ and sign in with the email address associated with the subscription.

Both options let you review the subscription and the management actions currently available for it.

Review the displayed renewal or expiration date before confirming a subscription change or cancellation.

Restore access to 2Checkout

You normally do not need to remember a separate 2Checkout password. Open the project's Plan & Billing page and use its subscription-management action to request a secure portal link.

If you need to sign in to 2Checkout directly:

  1. Open the 2Checkout MyAccount portal.
  2. Use the email address associated with the subscription.
  3. Use the password-recovery option if you do not remember the password.
  4. Check the billing email inbox and spam folder for the recovery message.

If you no longer have access to the billing email or cannot recover the account, contact Geoapify support. Include the project ID and subscription reference, but never send full card details or passwords.

Direct invoicing for EU companies

Geoapify can invoice EU companies directly for yearly subscriptions only. Monthly subscriptions are processed through 2Checkout.

Contact Geoapify support before purchasing if you want to arrange direct invoicing. Include:

  • Company legal name
  • Registered billing address
  • Country
  • VAT ID
  • Project name and project ID
  • Required plan

Wait for confirmation from Geoapify before starting a 2Checkout purchase for the same project.

Geoapify sends directly issued invoices to the company's billing contact. These invoices do not appear in the MyProjects Invoice history, which contains only invoices issued through 2Checkout.

Change or cancel a subscription

Open the project's Billing page to review or change its plan. For an existing paid subscription, use Manage subscription or the available cancellation action.

Before confirming a change, review:

  • The selected plan
  • Billing cycle
  • Renewal date
  • Expiration date
  • Any amount displayed by 2Checkout

Cancellation stops future renewals according to the terms shown during the process. Geoapify does not provide prorated refunds for unused time when a subscription is cancelled during a billing period.

A project with an active or pending subscription can be transferred to another owner. The subscription remains attached to the project, and its 2Checkout customer and payment method are unchanged.

Frequently asked questions

1Why does my payment or invoice mention 2Checkout?

Geoapify uses 2Checkout to process online subscription payments, securely manage payment methods, and issue invoices.

2Is my billing email the same as my Geoapify account email?

Not necessarily. The billing email is entered during checkout and is associated with the 2Checkout order. It can be different from the email used to sign in to MyProjects.

3Where are invoices sent?

2Checkout sends invoices to the billing email associated with the subscription. You can also review and download available documents from Subscriptions & Billing → Invoice history.

4Can different projects use different billing details?

Yes. Every project can have its own subscription, company details, billing address, VAT or tax ID, billing email, payment method, and invoice history.

5Who can manage a project's billing?

Only the project owner can manage its subscription, billing details, payment methods, and invoices. Project collaborators do not have billing access.

6How do I change billing details?

Open Subscriptions & Billing, select Manage subscription for the project, update its Billing details, and select Save billing details.

7Will changing billing details update an existing invoice?

Do not assume that an already issued invoice will be updated. Change the details before the next payment and contact Geoapify support if an existing invoice requires correction.

8How do I update an expired or replaced card?

Open the project's Plan & Billing page from Subscriptions & Billing and select the payment-method action. The payment information is updated securely through 2Checkout.

9How do I regain access to my 2Checkout account?

First, try Manage subscription from the project's Billing overview. To sign in directly, use the billing email in the 2Checkout MyAccount portal and request a password reset.

10Can Geoapify invoice my company directly?

Direct Geoapify invoicing is available to EU companies for yearly subscriptions only. Contact support before purchasing to arrange it.

11Are taxes included in the displayed plan price?

Plan prices exclude applicable taxes and fees. The final amount depends on factors such as the billing country, legal status, VAT information, and payment method.

12Why do I not see billing details for a project?

Confirm that you own the selected project. Free projects without a 2Checkout subscription do not have a 2Checkout billing profile or payment method.

13Can I transfer a subscribed project?

Yes. Active and pending subscriptions remain attached to the project after an ownership transfer. The billing customer can continue managing billing through the 2Checkout customer portal.

14What should I do if a renewal payment fails?

Check messages sent to the billing email and update the project's payment method. Contact support if the subscription status does not recover after the payment issue is resolved.